Webull Reviews
Webull Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Webull has a 1.7 star rating based on 40 customer reviews. 20% of users would likely recommend Webull. Consumers are mostly dissatisfied and many Webull reviews cite problems with withdrawals and account access.
Key Takeaways for Future Customers
- Offers education and research tools and a free trading account.
- Multiple account types available for different investors.
- Expect lengthy verification and onboarding; try small testing first.
- Many ask for a refund when disputes arise.
Negative Feedback / Risk Areas
- Frequent customer complaints about long hold times and unresponsive customer service.
- Reports of billing problems, funds unavailable, refused transfers, and account locks.
- Difficulty closing accounts and inconsistent phone support.
Positive Feedback
Some users praise helpful representatives and resolved issues; platform features and free trading account appeal to beginners.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Webull has a 1.7 star rating based on 40 customer reviews. 20% of users would likely recommend Webull. Consumers are mostly dissatisfied and many Webull reviews cite problems with withdrawals and account access.
Key Takeaways for Future Customers
- Offers education and research tools and a free trading account.
- Multiple account types available for different investors.
- Expect lengthy verification and onboarding; try small testing first.
- Many ask for a refund when disputes arise.
Negative Feedback / Risk Areas
- Frequent customer complaints about long hold times and unresponsive customer service.
- Reports of billing problems, funds unavailable, refused transfers, and account locks.
- Difficulty closing accounts and inconsistent phone support.
Positive Feedback
Some users praise helpful representatives and resolved issues; platform features and free trading account appeal to beginners.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Login to a dormant account
- - Dormant account; login attempts failed.
- - Address and SSN matches caused access to be blocked.
- - I stopped using Webull.
I have had an account for many years, but it went dormant because I lost a source of premarket recommendations! But I just found someone who has a good track record, so I put the app back on my phone and tried to log in.
My password from memory was wrong, so first I logged in using my phone number. Then I used my email. In either case, Webull sent me links and knew who I was, but it would get to the point where I was validating my address, and it said there already is an account by that name at that address. Then, when I put in my SSN, it went berserk, seeing a match there as well.
I even tried a new account idea using my wife’s SSN, but it still went berserk with a matching address and email. Bottom line: I had to drop using Webull completely.
- See review
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mountain Lake, Minnesota
Resolved: Slow feed back!
Have not been notified of any resolve!
Nothing in particular but 1st of all. I had a difficult logging and slow back on response. I have nothing!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyannis, Massachusetts
I have made multiple attempts to access...
- - Account blocked after multiple login attempts with verification issues; support shows the account not found and withdrawals blocked; $1000 balance.
I have made multiple attempts to access my Webull brokerage account. And am blocked at every try.
First three log-in attempts; only the third provided a verification code; then asked for trading password.
I don't know it so hit that link...back to verification code and four attempts provided no code, then warning about too many attempts.
Went to customer support at website and account not found. I actually googled whether Webull is a scam and BBB complaints. I have a bit over $1000 in my account. Was blocked when tried to withdraw funds and close account a few months ago (just too much trouble working with Webull) and received some stupid message that I'm unable to do so.
I've checked my Account Profile and it provides a nonsense alpha-numeric 'nickname' and addresses me as, Hi [nickname]. I don't believe you actually have my account available.
If no response, next stop is SEC etc. Thank you.
User's recommendation: Patience with navigating website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Rapids, Michigan
100 dollars was not added to my WEBULL ACCOUNT
Where is my 100 dollar direct deposit 8/03/26? It has been 5 days in transit to my Webull account. Can you please see to this matter A.S.A.P.?
Preferred solution: My 100 dollars added to my WEBULL ACCOUNT.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riverside, California
I need help
Phone service keypad didn't work. I've been struggling to talk to a representative for months.
Total *** customer service. I don't know why it makes me type 100 characters.
Mena, Arkansas
Account positions
Unfortunately, I had a problem with an open option contract. I could not get it resolved in the app, called customer support, was on hold for 13 minutes, and no contact was ever made.
I hung up with the issue unresolved.
I will have to wait until I can get to my PC and try to resolve it. Highly frustrating!
User's recommendation: Shop and experiment with first
North Port, Florida
Close account
No one answered the call, and the phone dropped the call.
I'm trying to close the account, and it's impossible to figure out how to do it.
Preferred solution: Close acct
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyannis, Massachusetts
I have made multiple attempts to access...
Each issue absolutely resolved to my satisfaction. Walked me through every access issue, reset, and resolved. Relieved that customer service is actually a real department/team and associate Shakur was prompt, pleasant, and very professional.
Result: decided not to close account.
User's recommendation: Have patience w/initial verification process. If in doubt, check Spam folder
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lubbock, Texas
Very *** did not help me to remove my unstuck stock market
It was good until I hit the problem and they didn't help and I asked and asked didn't help me at all
Atlanta, Georgia
General question
I haven't got a reply to my messages I have sent and nobody answers the phone. I haven't seen the update the margin on my account yet
User's recommendation: Be cautious.. no customer support
Atlanta, Georgia
Can not fund my account
I waited on hold for 20 minutes or more and did not resolve my problem, so a call back would be appreciated.
User's recommendation: You could answer the phone, because my problem was not resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
No live agent, very long, waiting time, call back, took several hours.
To be honest, this platform is not for me. I had assets to move into Webull.
Long wait time, very clumsy experience on the phone phone in getting the right option, everything is automated, and the callback time took several hours. If I could give zero stars, I would.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Flat Lick, Kentucky
Resolved: Misleading Onboarding and Deceptive Practices
- - Webull is marketed as zero-commission and beginner-friendly.
- - After funding, I faced complex mandatory enrollments not clearly disclosed.
"Perma-banned" from their crypto platform. Deleted their app. Their browser application is severely low-quality.
Company fixed the issue and I have been provided with full refund. Webull Pay. Do not let companies control how your money is handled by third-parties.
My initial decision to use the Webull platform was based on its market positioning as a zero-commission, beginner-friendly trading platform, often compared favorably to competitors like Robinhood. The platform is advertised as accessible for new retail traders. However, immediately upon funding my account, I was met with complex, mandatory, or defaulted program enrollments that were neither clearly disclosed during the initial sign-up process nor easily opted out of.
- Opportunity to invest into stocks
- Zero commissions
- Seamless trading
- Will lose money guaranteed
- Bot accounts
- Corrupt platform buggy app
Preferred solution: Full refund
User's recommendation: Boycott Chinese Fintech.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gastonia, North Carolina
Liquidation of a cash account
Ncel stock on Webull did they reverse split and cause the account to go into the negative and it's been over 48 hours and it has not been fixed.
- Being able to interact with others
- Same generated was sent out to everyone
- Threatening liquidation of account even though they caused it
Preferred solution: The profit I made when I sold before market open on Oct 31st.
User's recommendation: Use another platform
Widraw
I need to Widraw because i need to pay my bills and i need cash to pay may debit to my son his moving appointment
User's recommendation: Widraw money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable or we will refuse to transfer money from my Webull account to my Schwab account
Request from Schwab to transfer money from webull declined. I want to transfer funds from my Webull account to my Swarb account.
- I love you platform
- Unable to get a representative speak to
Preferred solution: accept transfer from Webull account to my Schwab account
User's recommendation: Answer phone
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